Frequently Asked Questions about using the siteBelow are the most common questions about using the ARCRA site. Click on the question and it will take you directly to the answer. |
What is different about the new ARCRA site? How do I log into the new ARCRA website? I logged on to the site but am unable to access the membership directory and other pages? What can I find in the drop down list of options at the end of the banner? How can I find a colleague's contact information? How do I access my membership profile? How do I update my contact information in the directory? What privacy settings did ARCRA put in place on the members only pages? How do I control the privacy settings to limit access to my contact information? How can I renew my ARCRA membership online? Can I still send in a check to join or renew my membership? Why am I getting a renewal notice if I paid my annual membership already? If I am currently an annual ARCRA member can I upgrade to Lifetime Membership? Why am I getting multiple emails to renew my ARCRA membership? What happens if I let my ARCRA membership lapse How can I find a Group of Red Cross Retirees in my area? How do I get the eNewsletters sent to my e-mail account? There are two ways you can join ARCRA. To join online you must provide an email address. If you do not have an email address, please follow Option #2. Back to the top What is different about the new ARCRA website? On the new ARCRA website you can view Member-Only content and interact with other members through the member directory. You can also perform self-service functions such as updating your profile, paying invoices, and renewing your membership. The new ARCRA site is hosted by Wild Apricot, a membership management system and website host. When you first log into the ARCRA website, you will be required to accept Wild Apricot's terms of use before proceeding. How do I log into the new ARCRA website? The ARCRA website address is www.arcretireeassoc.org. While some of the information on the site is public, you have to log into your ARCRA member account if you want to access “Members-Only” pages on your ARCRA site, or if you want to perform self-service functions such as updating your address, checking your membership status or paying membership dues online. Current members are paid Annual Members for 2017 and Lifetime Members. The new ARCRA site is hosted by Wild Apricot, our new membership management system and website host. When you first log into the ARCRA, you will be required to accept Wild Apricot's terms of use before proceeding. For all new ARCRA members, a member profile is created for you from the information that you supply when you click on the Join/Renew tab and complete the online Membership Form with your credit card dues payment or from the membership form or invoice that you send in with your check for membership dues. If you have entered an email address, a welcome email is sent to you when you join.
Back to the top What is different about the new ARCRA website? On the new ARCRA website you can view Member-Only content and interact with other members through the member directory. You can also perform self-service functions such as updating your profile, paying invoices, and renewing your membership. The new ARCRA site is hosted by Wild Apricot, a membership management system and website host. When you first log into the ARCRA website, you will be required to accept Wild Apricot's terms of use before proceeding.
I logged on to the site but am unable to access the membership directory and other pages? If you are not able to access the membership directory and “Members-Only” pages, your membership may have lapsed as you may not have paid for the current calendar year. You will still be able to log into the site, access the general public areas of the site, and use the online dues system to renew your membership. After you log in, a message will appear in the bottom right corner if your membership is lapsed or within a week of your renewal date. You can click on either link to resolve the corresponding issue. If your membership has lapsed, you can renew your membership online with a credit card to gain full access to all parts of the ARCRA website. Contact the ARCRA administrator at ADMIN@ARCRETIREEASSOC.ORG if you need assistance in renewing your membership. How do I change my password? Log into the ARCRA website using your email address and password and click on the Change password link that appears below or beside the link to your profile after you log in. On the screen that appears, enter your current password, then the new password, and the new password again for confirmation. Password requirements
Back to the top Why can’t I find the Directory, the News locations or other items not on the Home page or the drop down list? What can I find in the drop down list of options at the end of the banner? There are additional options on the list: Contact: Administrator and office contact information, name of our Webmaster, and our Officers’ names. Click on the ARCRA email address or the name of each individual and you will be directed to your personal email box prepared with the email address for your completion. Discounts: information on discounts and the perkspot.com Internet address link where Red Cross employees and retirees can access discounts on products and servicesNews: recent ARCRA and ARC newsNews Archives: past issues of The Retiree print newsletters, eNewsletters and The ARC Retiree Reports are listed by issue date Current, active members can use the Member Directory to see a list of other current, active ARCRA members, search for members, and view their profiles. Only ARCRA current, active members are listed in this directory. On the far right of the home page banner, click on the list symbol (three bars) and then select Directory from the list. Enter the name of the person you are looking for in the Search box and the name of the person will automatically appear below. If you only enter the last name, multiple member listings within the directory may display. Select the member's profile you wish to review (subject to their privacy settings). You can send an email message to that member by clicking on the Send Message button. How do I access my membership profile? How do I update my contact information in the directory?
What privacy settings did ARCRA put in place on the members only pages?
How do I control the privacy settings to limit access to my contact information?
Can I still send in a check to join or renew my membership?
Why am I getting a renewal notice if I paid my annual membership already? If I am currently an annual ARCRA member can I upgrade to Lifetime Membership?
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