The ARCRA Retiree Connection

The ARCRA Retiree Connection (202-303-8779) is a nationwide call-back helpline service that assists Red Cross retirees with pension and benefit issues as well as many other concerns faced by retirees.

ARCRA retiree volunteers, called Links, staff the Retiree Connection by monitoring the voicemail box and returning calls, usually within 24 hours. When leaving a message at this number, please speak slowly and clearly and leave:

1. Name

2. Phone number

3. email (if available)

4. City, State

5. Brief description of the issue or help needed.

Retiree Connection Links work hard to stay “up-to-date” on the Red Cross Retirement System, other Red Cross benefits, and the annuity companies currently providing pension benefits. In addition, Links can assist with ARCRA membership, change of contact info and other issues related to the Association.

ARCRA really appreciates the commitment of our current Links who commit to monitoring phone calls for week-long shifts and engaging with retirees with empathy and knowledge. The program is currently coordinated by Michael Carroll; Links include Lois Barker, Joanne Kosanke, Bill O’Callahan, Chris Saeger and Mimi Sawyer. We are often in need of additional volunteer Links; if you have an interest and would like to know more, contact Michael.Carroll@arcretireeassoc.org